Payment Methods We Accept
When paying in person at our store, we accept the following:
- US dollars
- All major credit cards VISA, MasterCard, Discover, AMEX
- Apple Pay, Google Wallet, Samsung Pay
We do not collect, keep, or store your functional credit card payment information - this way any risk to your information being compromised is minimized as much as possible. We are required by the credit card industry to meet PCI-DSS compliance on a yearly basis; you can read more about it here: http://bit.ly/1Ab6m3w
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at (850) 857-4440 or simplywoods29@gmail.com. Please note that returns will need to be brought back to the following address: 6601 N. Davis Hwy Suite 13 Pensacola, FL 32504 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at (850) 857-4440 or simplywoods29@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at (850) 857-4440 or simplywoods29@gmail.com.
Simply Woods Furniture
6601 N Davis Hwy #13
Pensacola, FL 32504
Happily serving Escambia county FL, Escambia county AL, Santa Rosa county FL, Baldwin county AL, Okaloosa county FL